The Greater Roanoke Transit Company, known locally as Valley Metro, is a private, non-profit, public service organization wholly owned by the City of Roanoke. Operations began in 1975 when what had been a privately owned transit system, the Roanoke City Lines, went public.
Today, Valley Metro provides a comprehensive range of transportation services to the residents of the greater Roanoke Valley area. Offering bus service along fixed routes, special services for individuals with disabilities, commuter service to the New River Valley, and special event shuttle buses, Valley Metro is committed to meeting the needs of area commuters.
Valley Metro contracts with First Transit, Inc. to provide its dedicated team of transportation professionals. The General Manager and Assistant General Manger are employees of First Transit, Inc. and the remainder of the staff are employees of Southwestern Virginia Transit Management Company, Inc.
Funding sources include operating and capital grants from federal, state, and local agencies including the Federal Transit Administration (FTA), the Virginia Department of Rail and Public Transportation, and the City of Roanoke. Additional sources of funding include fare box revenues, advertising revenues, and the sale of passes.
Valley Metro is headquartered in the Roy Z. Meador Operations, Maintenance and Administrative Facility, located at 1108 Campbell Avenue, S.E. The two-level facility houses management offices, and the transportation, administrative and maintenance departments. The 70,000 square foot facility features a shop and garage area on the second level, which is accessed by ramps on either side of the building. Our team of skilled mechanics in Valley Metro’s “state-of-the-art” facility does all bus repair, paint and bodywork, and engine rebuilding in-house.
The Administrative, Transportation, and Maintenance offices are located on the second level, as are the Dispatch Center, conference rooms and employee lounge and recreation area. The first level of the building features a service area with automatic bus wash and indoor parking for the fleet of 42 buses. Office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, and the telephone number is 982-2222. The office is closed on holidays.
The Campbell Court Transportation Center is situated in the heart of the downtown Roanoke business and shopping districts. Located at 17-31 West Campbell Avenue, Campbell Court is just a block away from Roanoke’s Historic City Market, where a variety of festivals and events take place throughout the year. Also nearby is Center in the Square, a cultural arts facility.
Behind the beautifully restored nineteenth century facades, Campbell Court features a Transportation Center, Parking Garage, and modern office and retail space. On the ground level, Valley Metro’s Transportation Center provides passenger information, ticket sales, and a comfortable lobby for transit patrons. The terminal serves as a central hub for easy transfer onto Valley Metro buses or other modes of transportation. A Greyhound bus station is located in the terminal, and the facility also features a 104-space parking garage for private vehicles, with parking available at monthly rates. The remainder of the first level, the second level, and the third level are leased to a variety of retail, restaurant, and business establishments. Campbell Court offers competitive leasing rates.
The Greater Roanoke Transit Company owns Campbell Court. The GRTC Board of Directors governs the policies and operational procedures of the facility, as well as approval of all tenants.