Code of Conduct


DO NOT STEP IN FRONT OF BUSES

  • For safety, please do not step in front of buses or attempt to flag them down.
  • Buses stop only at approved stops.
  • After exiting bus lanes, buses will not stop to pick up passengers at Third Street Station.

FARES

  • Please have fare payment and/or discount ID ready before boarding to help keep the buses running on schedule.

FOOD & BEVERAGE

  • Open containers of food or beverage is NOT permitted on any Valley Metro vehicle.
  • Drinks must have a cap/lid and must not be consumed while riding the bus.

THREATENING & OFFENSIVE LANGUAGE

  • Threatening and offensive language is prohibited on any Valley Metro property or vehicle.

MUSIC & PHONE

  • Please use headphones when listening to music or videos, and keep volumes at reasonable levels.

SERVICE ANIMALS

  • Service animals are permitted to ride on the bus.
  • Service animals are not allowed on seats.
  • Handlers are responsible for keeping service animals under control and quiet as to not distract the operator.
  • Non-service animals are permitted as long as they are in pet carrier.